As Travel City LLC.com Site user,
you are in control of all your
travel planning. We know you want
to remain in control of your personal
information as well. We realize
that earning, and retaining your
trust is of paramount importance
and it's a responsibility we take
very seriously, every day.
That's why we've provided this
Privacy Policy, which sets forth
our policies regarding the collection,
use and protection of the personal
information of those using the
Travel City LLC.com website. Personal
information means information
that can be linked to a specific
individual, such as name, address,
telephone number, e-mail address,
and credit card number.
We encourage you to review our
Privacy Policy, and become familiar
with it, but you should know that
we do not sell or rent our customers'
personal information to third
parties.
Please note that we review our
Privacy Policy from time to time,
and we may make periodic changes
to the policy in connection with
that review. Therefore, you may
wish to bookmark this page and/or
periodically review this page
to make sure you have the latest
version. Regardless of later updates,
we will abide by the privacy practices
described to you in this Privacy
Policy at the time you provided
us with your personal information.
This Privacy Policy explains
the following:
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What
personal information we collect
from you and how we use it |
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With
whom (if anyone) your personal
information is shared |
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How
you can opt-out of receiving
our promotional e-mails |
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How
you can update or correct
your personal information |
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What
safeguards we have in place
to protect your personal information |
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Other
information you should know
about your privacy |
What personal information does
Travel City LLC gather from me
and how is this Information used?
When browsing our site, you are
not required to provide any personal
information unless and until you
choose to make a purchase or sign
up for one of our e-mail newsletters
or other services as described
below.
Making a Purchase
In order to purchase travel and/or
related services through our site,
you must provide us with certain
personal information such as your
name, credit card number and expiration
date, credit card billing address,
telephone number, e-mail address
and the name or names of the person(s)
traveling (if not you). We may
also ask you for other personal
information, such as your frequent
traveler numbers. We require this
information to process, fulfill
and confirm your reservations
and transactions and keep you
informed of each transaction's
status. If you are making a reservation
for one or more travelers other
than yourself, you must confirm
and represent that each of these
other travelers have agreed, in
advance, that you may disclose
their personal information to
us.
Member Registration
If you choose to become a registered
member of Travel City LLC.com
Site, you must provide your name,
address, telephone number, e-mail
address, a unique login name,
password, and password validation,
and a password hint to help you
remember your password. This information
is collected on the registration
form for several reasons including
but not limited to:
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personal
identification; |
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to
complete air, hotel, car,
and other reservations; |
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to
allow us to contact you for
customer service purposes,
if necessary; |
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to
customize the content of our
site to strive to meet your
specific needs; and/or |
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to
make product or other improvements
to our site. In addition,
we need your e-mail address
to confirm your new member
registration and each reservation
you transact on our Site. |
As a Travel City LLC.com Site
member you will also occasionally
receive updates from us about
fare sales in your area, special
offers, new Travel City LLC services,
and other noteworthy items. However,
you may choose at any time to
no longer receive these types
of e-mail messages. Please see
our Opt-Out policy described below
for details.
Member Profile
As a Travel City LLC Site member,
you can choose to complete your
online profile by providing us
with travel preferences, frequent-traveler
or affinity numbers, credit card
billing information, paper ticket
delivery address, and other personal
information. This information
is primarily used to assist you
in making reservations quickly
without having to type in the
same information repeatedly. For
example, you can store your airline
frequent-flyer numbers so that
when your make a reservation on
that airline, we may automatically
pre-fill the frequent-flyer number
input box for you.
How we protect your information
We want you to feel confident
about using Travel City LLC.com
to plan and purchase your travel,
so we are committed to protecting
the information we collect. We
have implemented appropriate administrative,
technical, and physical security
procedures to help protect the
personal information you provide
to us. For example, only authorized
employees are permitted to access
personal information, and they
only may do so for permitted business
functions.
In addition, we use 128-bit Secure
Socket Layer (SSL) encryption
when transmitting your sensitive
personal information between your
system and our Website, and we
employ firewalls and intrusion
detection systems to help prevent
unauthorized persons from gaining
access to your information.
All credit card transactions on
Travel City LLC.com are processed
through a service provided by
Bank Muscat on behalf of MasterCard
International, which uses 128-bit
Secure Socket Layer (SSL) encryption
when transmitting your payment
card details.
Despite these measures, we do
not warrant that unauthorized
access to your information can
never happen and will not be liable
for any such unauthorized access
unless caused solely by our gross
negligence, in which event you
will be entitled to compensation
up to a maximum of the value of
the services purchased by you.
Credit Card Information
Your Credit Card details is not
stored in the Travel City LLC
database or www. Travel City LLC.com
server, will be process through
SSL environment.
How we use your information
We use information about you for
the following general purposes:
to provide you with the products
and services you request; to provide
you with travel confirmation and
updates; to manage your account,
including processing bills and
providing travel notifications;
to communicate with you in general;
to respond to your questions and
comments; to measure interest
in and improve our products, services,
and Website; to notify you about
special offers and products or
services that may be of interest
to you; to otherwise customize
your experience with Travel City
LLC.com; to reward you as part
of any reward and recognition
program you choose to join; to
solicit information from you,
including through surveys; to
resolve disputes, collect fees,
or troubleshoot problems; to prevent
potentially prohibited or illegal
activities; to enforce our Terms
of Use; and as otherwise described
to you at the point of collection.
With whom we share your information
Travel City LLC.com may share
your information with the following
entities: Suppliers, such as hotel,
airline, cruise, or car rental
companies, or activity providers,
who fulfill your travel reservations.
Throughout Travel City LLC.com,
all services provided by a third-party
supplier are described as such.
We do not share your email address
with these suppliers unless they
need it to fulfill the travel
reservation you have made on Travel
City LLC.com, and we restrict
their use of this information
to that purpose. We do not place
limitations on our suppliers'
use or disclosure of your other
personal information. Therefore,
we encourage you to review the
privacy policies of any travel
supplier whose products you purchase
through Travel City LLC.com. Please
note that these suppliers also
may contact you as necessary to
obtain additional information
about you or to facilitate your
travel reservation.
Third-party vendors who provide
services or functions on our behalf,
including credit card processing,
business analytics, customer service,
marketing, distribution of surveys
or sweepstakes programs, and fraud
prevention. These companies have
access to personal information
needed to perform their functions
but are not permitted to share
or use the information for any
other purpose.
Business partners with whom we
may jointly offer products or
services. You can tell when a
third party is involved in a product
or service you have requested
because their name will appear
with ours. If you choose to access
these optional services, we may
share information about you, including
your personal information, with
those partners. Please note that
we do not control the privacy
practices of these third-party
business partners and recommend
you evaluate their practices before
deciding to provide your personal
information.
We also may share your information
In response to subpoenas, court
orders, or other legal process;
to establish or exercise our legal
rights; to defend against legal
claims; or as otherwise required
by law. In such cases we reserve
the right to raise or waive any
legal objection or right available
to us.
When we believe it is appropriate
to investigate, prevent, or take
action regarding illegal or suspected
illegal activities; to protect
and defend the rights, property,
or safety of Travel City LLC.com,
our customers, or others; and
in connection with our Terms of
Service and other agreements.
In connection with a corporate
transaction, such as a divestiture,
merger, consolidation, or asset
sale, or in the unlikely event
of bankruptcy.
Other than as set out above, you
will be notified when personal
information about you will be
shared with third parties, and
you will have an opportunity to
choose not to have us share such
information.
We also may share aggregate or
anonymous information with third
parties, including advertisers
and investors. For example, we
may tell our advertisers the number
of visitors a Website receives
or what are the most popular vacation
destinations. This information
does not contain any personal
information and is used to develop
content and services we hope you
will find of interest.
How you can access your information
You have the right to see personal
information we keep about you
upon payment of a fee. If you
are concerned that any of the
information we hold on you is
incorrect please contact us.
Your choices with respect to
collection and use of your information
As discussed above, you can choose
not to provide us with any information,
although it may be needed to make
travel purchases or to take advantage
of certain features offered on
Travel City LLC.com.
The Help portion of the toolbar
on most browsers will tell you
how to prevent your browser from
accepting new cookies, how to
have the browser notify you when
you receive a new cookie, or how
to disable cookies altogether.
Please note that if you refuse
to accept cookies from Travel
City LLC.com, you will not be
able to access portions of our
site.
Children's privacy
Travel City LLC.com does not sell
travel or other services for purchase
by children. Should a child whom
we know to be under 13 send personal
information to us, we will use
that information only to respond
directly to that child to inform
him or her that we must have parental
consent before receiving his or
her personal information.
External Links
If any part of the Travel City
LLC.com Website links you to other
websites, those websites do not
operate under this Privacy Policy.
We recommend you examine the privacy
statements posted on those other
websites to understand their procedures
for collecting, using, and disclosing
personal information.
Changes to this Privacy Policy
Travel City LLC.com may update
this Privacy Policy in the future.
We will notify you about material
changes to this Privacy Policy
by sending a notice to the e-mail
address you provided to us or
by placing a prominent notice
on our website.
Other
From time to time we may add or
enhance services available on
Travel City LLC.com site. To the
extent these services are provided,
and used by you, we will use the
information you provide to facilitate
the service requested. For example,
if you email us with a question,
we will use your email address,
name, nature of the question,
etc. to respond to your question.
We may also store such information
to assist us in making the site
the better and easier to use.
How you can contact us
If you have questions about either
this Privacy Policy (or your travel
planning or purchases), please
contact us at the following address:
Travel City LLC
Post Box 1694, Muttrah,
Postal Code 114
Sultanate of Oman
Tel: +968 24 796 0 800
Fax: +968 24 796 0 888
Email:
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